There were plenty of satisfied smiles at NZ Credit Union Baywide's annual meeting last week in Havelock North with reported ongoing progress with its core-banking system upgrade which has seen a 6 per cent growth in assets to $312 million and a healthy financial position with reserves of $39.9m.
Chief executive Gavin Earle said the year to June 2017 has been one of investing in core infrastructure technology while balancing this commitment with good growth, solid profitability and exceptional customer service, including developing a new branch concept.
"Last year we set goals to reflect the rapid changes we're all experiencing from technology change and digital transformation, the most significant being the upgrade of our core banking system," Mr Earle said.
"It has been no mean feat to take an organisation of our size through this change and there's been a huge effort by the team to focus on the pending implementation, while also maintaining our day-to-day service at the levels our customers expect.
"This has paid off with the new technology expected to go live in the very near future," he said.