The Associate Minister of Health was strolling the streets of Havelock North yesterday to see how the community was coping.
Peseta Sam Lotu-Iiga said he could read the reports but to actually get a grasp of what was going on he had to see it for himself.
"I think it was really important to hear what people's concerns and issues were on the ground."
The National MP met with business owners who had had to shut their restaurants until the boiling water notice was lifted.
"I just wanted to talk to the residents or local businesses and see how they were handling the issue and see what we could do to deviate the problems."