It is a tricky one, because on the one hand police are the ones who lecture us about the dangers of talking on phones while driving, so it does seem a bit rich that they are allowed to do it themselves. However, on the other hand, if there is an emergency, you want police to be able to use all tools at their disposal as quickly and as easily as possible.
It does not appear that this police officer was in an emergency situation as his siren was not going and he was travelling at regular speeds.
It is these sort of things that irritate the general public - two sets of rules.
I have sympathy for both sides and believe there must be a simple solution to the problem.
I am not sure if police patrol vehicles are set up with hands free kits, but it would seem that this would be the obvious way to go. I am sure the taxpayer would not have a problem with forking out the money to pay for these to be installed in the police fleet.
Certainly it would seem to be a practical solution as it would allow the officers to drive and talk quite easily.
Whatever the solution, the officer's reaction was probably not the best and probably thrust this issue more into the public spotlight then it would have been if he had been more polite.