A recent case shown on television highlighted the confusion over what trauma insurance cover is and isn't.
After going blind in one eye, an Invercargill farmer's trauma claim was declined because her medical condition didn't meet her policy's criteria. Blindness in both eyes is covered in her policy whatever the cause, but blindness in one eye is only covered if it is caused by an injury, not a medical event.
The insurer explained that trauma policies could not cover every trauma or traumatic event because "premiums would go up and cover would not be accessible or affordable".
It is important to understand what trauma insurance isn't. Trauma insurance pays out on a select number of specified illnesses. It pays a one-off lump sum if you are diagnosed with one of about 40 specified illnesses or injuries. Examples of the major events or illnesses covered include cancer, heart attack and stroke - 90% of trauma cover claims are associated with these three conditions.
Unfortunately, critical illness is something none of us can afford to ignore. The statistics show that two out of five people will suffer a critical illness before the age of 65 - and this is certainly the area where our clients have the greatest number of claims. One insurer had 41% of claims paid attributed to trauma claim pay-outs. As advisers, we have handled numerous claims over the years and are here to represent you at claim time.