The official release of a "regional road map" targeting remedies to a skills shortage in Hawke's Bay service sectors was effectively a call to action, Service IQ chief executive Dean Michington told a breakfast gathering at the Napier Conference Centre on Tuesday.
Hawke's Bay is one of 15 regions across the country where Service IQ is unveiling its road maps which focus on six career sectors in New Zealand's service industry — retail, aviation, travel, tourism, museums and hospitality.
The regional road maps are follow-ups to a service sector development plan which was produced by Service IQ, which is the Industry Training Organisation for the six sectors, two years ago and which was updated last year.
Michington said the plan had been devised by Service IQ's "owners" — the industries and had been put together as a shared vision for the sector to respond to the challenges and changes taking places.
It was a framework for workface development and was a "look through the lens" of the workforce to determine the priorities for each region.