A "disorder incident" at a Napier supermarket created a large emergency services response when staff raised the alarm.
A spokeswoman said police were alerted to three people fighting just outside Countdown Napier at 9.10am on Thursday.
A video seen by Hawke's Bay Today appears to show a woman screaming while being held down on the floor by two people at the entrance to the supermarket.
A supermarket staff member alerted emergency services during the incident, police confirmed.
A St John ambulance spokeswoman said an ambulance attended but was not required.