But that’s when the game changed.
In the second week of February, Cyclone Gabrielle added her fury to an already sodden region.
On Tuesday, February 14, staff who could get to work congregated at Derby Street.
“We had a ‘keep it connected and keep it real’ approach,” Mr Ropiha said.
“Looking back, it’s obvious our mahi was like that of our Covid-19 response. We were able to pivot quickly. We created spaces of solace.
“As soon as we were able, we restarted our whānau vax days, the kaumātua programme and all the other primary health services we are known for.
“During one of our vax days in April, we administered nearly 10 percent of the country’s total Covid booster immunisations in four hours — not bad for a small iwi health organisation in a region battered just weeks before.
“Cyclone Gabrielle wasn’t the last weather event we had to deal with.
“In the second half of this financial year, our region has experienced four declared states of emergency covering 40 days.
“But, as we have done in the past, we manoeuvred our internal systems to cope,” Mr Ropiha said.
“From flu shots to flat whites, Bexsero to bouncy castles, at last count we had offered a wide range of support and hospitality to tens of thousands of whānau at over 60 locations around the rohe.”
Mr Ropiha acknowledged the support and trust of Turanga Health’s directors and the energy and commitment of kaimahi (staff), and expessed his thanks to “our kaiāwhina” during a tumultuous year.
Turanga Health has a workforce of 95 which is growing in skill level and scope of practice.
There is one general practitioner, 19 nurses, 58 kaiāwhina (including 14 Stage 1 kaiāwhina vaccinators and eight Stage 3 kaiāwhina vaccinators), nine administrators, five managers and four senior managers.